Frequently Asked Questions!
To help ease your shopping experience and help with some questions you may have, this page is dedicated to answering our commonly asked questions!
- Are your hair growth products for all hair types?
YES!!! Our hair growth products are designed and dedicated with all hair types and textures in mind. The only product that is geared toward textured hair is our Shay Butter Baby Hair Growth Butter. This particular product is heavier on the hair and may cause straight or wavy hair to be weighed down. However, you can still use the product if you have straight or wavy hair. A little goes A LONG WAY! All of our other haircare products are made for EVERYONE!
- How can I get a discount on your products?
There's MANY ways you can get a discount to save money on our products.
1. Sign up for text alerts by texting TMA10 to 1855-613-3523 to save 10% off your order!
2. Enter your email address in our newsletter located at the bottom of our page to save 10% off your order!
3. Send in before/after hair growth pictures or bodycare pictures for 40% off! Email your pictures to firstname.lastname@example.org!
4. Leave a review on our website for 20% off your next order! Simply email email@example.com a screenshot of the review you left to claim your prize!
5. Click the 20% off pink sidebar located on our webpage and refer a friend to get 20% off! For extra savings, simply add the link given to you from the pink sidebar into your bio or share it on social media to save extra $!
- How long will it take for me to receive my products?
Our PROCESSING time is 5-7 BUSINESS days, this excludes weekends and holidays. Processing time is the amount of time it will take for us to prepare your order. AFTER your order has been processed, then it will be shipped and shipping time is determined and chosen by you! First Class usually takes 3-5 days with Priority taking only about 1-2 days! Priority shipping does not expedite the processing stage.
- Are your products handmade?
YES! All of our products are handmade with quality ingredients. They're also cruelty and chemical free, vegan, and made with love!
- Do you test products on animals?
NO! Our products are not tested on animals.
- What ingredients do you use?
All ingredients are listed on our website.
- Can I get a refund?
NO! We do not offer refunds, returns, or exchanges!