Frequently Asked Questions!
To help ease your shopping experience and help with some questions you may have, this page is dedicated to answering our commonly asked questions!
Q: Are your hair growth products for all hair types?
A: Yes! Our hair growth products are designed and dedicated with all hair types and textures in mind. The only product that is geared toward textured hair is our Shay Butter Baby Hair Growth Butter. This particular product is heavier on the hair and may cause straight or wavy hair to be weighed down. However, you can still use the product if you have straight or wavy hair.
Q: How long before I see results with your hair growth products?
A: Growth depends on a lot of things. Consistency being the main one. With consistent use, 95% of our customers see results in less than 14 days!
Q: How can I get a discount on your products?
A: There's many ways you can get a discount to save money on our products.
1. Sign up for text alerts by texting TMA10 to 1855-613-3523 to save 10% off your order!
2. Enter your email address in our newsletter located at the bottom of our page to save 10% off your order!
3. Send in before/after hair growth pictures or bodycare pictures for 40% off! Email your pictures to email@example.com
4. Leave a review on our website for 20% off your next order! Simply email firstname.lastname@example.org a screenshot of the review you left to claim your prize!
5. Refer a friend to get 20% off! For extra savings, simply add the link given to you from the pink sidebar into your bio or share it on social media to make extra money!
Q: How long will it take for me to receive my products?
A: Our processing time is 5-7 business days, this excludes weekends and holidays. Processing time is the amount of time it will take for us to prepare your order. After your order has been processed, then it will be shipped and shipping time is determined and chosen by you! First Class usually takes 3-5 days with Priority taking only about 1-2 days! Priority shipping does not expedite the processing stage.
Q: Are your products handmade?
A: Yes! All of our products are handmade with quality ingredients. They're also cruelty and chemical free, vegan, and made with love!
Q: Do you test products on animals?
A: No! Our products are not tested on animals.
Q: What ingredients do you use?
A: All ingredients are listed on our website.
Q: Can I get a refund?
A: We do offer refunds unless your order has been shipped! Generally, you will have about 12-24 hours after purchase to cancel your order. Due to the hygienic nature of the products, we do not accept returns or exchanges.
Have more questions or need help with something? Give us a call at 601-586-9935 or email us at email@example.com! Please allow 24 hours (1 business day) for a response.